Legal
Privacy
Who we are
Exeter Oven Cleaning is a service line of Hembury Contracting, run by Sam Hembury from Exeter and working across Devon. The site you are reading is exeterovencleaning.co.uk.
If you would rather talk to a person about anything on this page, ring 07533 567302 or email info@hemburycontracting.co.uk.
What we collect
If you fill in the enquiry form we collect your name, phone number, email address, the address or town you gave, and whatever you wrote in the message box. That is all of it. There is no account to create and nothing else is asked for.
The form records the moment the page loaded so that automated submissions can be filtered out, and your IP address is used in the same way, to limit how many messages one connection can send in a short period. Neither is stored alongside your enquiry.
What we do with it
Your details are used to work out how long the job will take, give you a price, book the visit and invoice afterwards. They are not sold, rented, passed to marketing companies or added to a mailing list.
Enquiries are delivered by email through Resend, an email delivery provider, and land in the Hembury Contracting inbox. They are kept there while the job is live and for a reasonable period afterwards, because a question about a job you had done last year is easier to answer if the original enquiry is still on file.
Photographs of your kitchen
Before and after photographs are sometimes taken so there is a record of the condition the cooker was in when we arrived. That matters most on end of tenancy work, where the photographs may be the thing that settles a deposit question later.
Those photographs are not published, posted on social media or used in any advertising without asking you first, and a kitchen is never identified by address.
Cookies and analytics
This site sets no advertising cookies and runs no tracking pixels. Google Analytics measures page views and where visits came from, and nothing that identifies you personally.
Your rights
You can ask what is held about you, ask for it to be corrected, or ask for it to be deleted. Email info@hemburycontracting.co.uk and it will be dealt with. If you are not happy with the answer you can complain to the Information Commissioner's Office.